11bet Casino Terms & Conditions — Fully in Bengali

These Terms & Conditions ("Terms") constitute a legally binding agreement between 11bet Casino ("we", "us", "the Platform") and anyone who uses our website or mobile application ("you", "member"). By accessing or using the 11bet Casino website, app, or any of our services, you are deemed to have read and accepted these Terms in full.

We know lengthy terms and conditions can be overwhelming. That's why 11bet Casino presents everything in clear, plain language, organized into easy-to-navigate sections. We encourage you to read each section carefully — especially the parts covering bonuses, payments, and account management.

Opening an account at 11bet Casino is completely free. However, you must meet the following conditions to register:

• Each individual is only entitled to one account You may open one account. Opening multiple accounts is strictly prohibited.
• All details provided at registration — including your name, date of birth, and mobile number — must be accurate and truthful be.
• Keep your account password and login credentials strictly confidential. Do not share them with anyone.
• Sharing or transferring your account to another person is strictly prohibited.
• As part of the KYC verification process, you may be required to submit a copy of your National ID or passport.

11bet Casino reserves the right to verify the age of any member. We may request a national ID, passport, or birth certificate at any time. Withdrawals may be placed on hold until verification is complete.

• Any winnings from accounts that do not meet the age requirement will be considered void.
• Parents, please use parental control software on your devices to keep children safe.

11bet Casino supports the most popular payment methods in Bangladesh. Our goal is to make the payment process as simple and fast as possible for our members.

Deposit Rules

Withdrawal Rules

• Your account must be fully verified (KYC) before any withdrawal can be processed.
• Withdrawals are generally processed using the same method used for the original deposit.
• Daily withdrawal limit: up to BDT 50,000 via bKash/Nagad.
• Winnings derived from bonuses must meet the wagering requirements before a withdrawal can be made.
• Unusual or suspicious transactions may be subject to additional verification.

11bet Casino bonuses are designed to give members more opportunities to play and win. However, each bonus comes with its own terms — failure to meet these may result in the bonus being forfeited.

General Bonus Rules

• Wagering Requirement: Most bonuses carry a 20x–30x wagering requirement, meaning the bonus amount must be wagered a set number of times before withdrawal.
• Only one bonus can be active at a time — a new bonus generally cannot be claimed while another is still in progress.
• Bonuses are generally valid for 7–30 days — they will be automatically cancelled upon expiry.
• Bonuses are issued from the bonus balance only, not as cash balance.
• If a withdrawal is made before bonus conditions are met, both the bonus and any associated winnings will be forfeited.

All gaming and betting activities at 11bet Casino are conducted under fair and transparent rules. Every game outcome is governed by RNG (Random Number Generator) technology, ensuring complete impartiality.

• Once a bet is confirmed, it cannot be cancelled or changed (except where a cash-out option is available).
• If a technical error affects the outcome of any game, 11bet Casino reserves the right to void that round.
• Placing bets on the same event from multiple accounts is strictly prohibited.
• Maximum winnings may vary depending on the game and market.

Live Betting Special Rules

• In live betting, odds are subject to change — if the odds shift before your bet is confirmed, it will be placed at the updated odds.
• 11bet Casino is not liable for any missed bets resulting from connectivity issues.

The following activities are strictly prohibited. Any violation may result in immediate account suspension and forfeiture of your balance:

• Opening or operating multiple accounts.
• Exploiting loopholes in bonus terms to gain an unfair advantage (Bonus Abuse).
• Using another person's account or depositing funds on behalf of a third party.
• Defrauding the platform through arbitrage betting or collusion.
• Attempting to hack an account or gain unauthorized access.
• Money laundering or any other illegal financial activity.

Protecting your personal information is a top priority at 11bet Casino. We use SSL encryption and advanced security technology to keep your data safe.

• Your personal information is never sold to third parties.
• Payment information is fully encrypted and stored in compliance with PCI DSS standards.
• We use your information solely for service improvement and legal compliance purposes.

To learn more, visit our Privacy Policy read.

At 11bet Casino, we believe gaming should be fun. However, for some people it can develop into an addiction. That's why we are committed to promoting responsible gaming.

• You can set your own daily and weekly deposit limits at any time.
• Self-Exclusion: You have the option to pause your account for a set period of time.
• A cooling-off period can be activated by contacting customer support.

For more details, visit: Responsible Gaming Page।

11bet Casino may suspend or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• If fraudulent or suspicious activity is detected.
• If KYC verification has not been completed.
• If the account has been inactive for an extended period (12 months).

Members may request account closure at any time. Please ensure you withdraw your remaining balance before doing so.

11bet Casino reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, members will be notified in advance via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms and Conditions. We recommend checking this page on a regular basis.

If you have any questions or concerns about these Terms, please get in touch. The 11bet Casino support team is always ready to help.

• Email: [email protected]
• Live Chat: 24/7 Within the Platform
• Language: Support is available in both Bengali and English